Core Requirements

• Multi-level privilege structure
• Secure student-tutor interaction system
• Online booking and payment processing
• Content management capabilities
• Multiple service offerings
• User-friendly interface for all age groups

Key User Roles

1. Administrators (Founders)
   • Highest system privileges
   • Ability to manage/ban tutors
   • Complete system oversight
2. Tutors
   • Account management capabilities
   • Student interaction tools
   • Content creation abilities
   • Moderate student interactions
   • Post creation and management
3. Students
   • Service booking capability
   • Tutor interaction
   • Post reply functionality
   • Profile management

Security & Legal Considerations

• Conducted extensive research on:
  • Minor protection in online educational platforms
  • Tutor verification requirements
  • Payment security compliance
  • Return fee structures
  • Missed class policies

User Experience Research

• Analyzed online booking systems
• Studied educational platform interfaces
• Researched child-friendly design principles
• Investigated parent-oriented content presentation

Technical Stack

• WordPress CMS for content management
• Elementor for website building
• Calendly integration for booking system
• Custom plugins for:
  • Role-based access control
  • Frontend account management
  • Profile management
  • Post building system

Visual Design Strategy

Implemented a color-coded service system:

• Blue: Home and About pages
• Purple: Online pricing
• Red: Transcribing services
• Green: Tutor pages
• Yellow: Written translations

Design Elements

• Created fixed background with language bubble collage
• Maintained circular design elements to match company logo
• Implemented comparison sliders for service demonstrations
• Integrated professionally licensed Shutterstock imagery
• Designed cohesive visual elements across all pages

Booking System

• Integrated Calendly for appointment scheduling
• Developed custom time slot selection
• Implemented service-specific booking flows
• Created secure payment processing

User Management

• Developed multi-level privilege system
• Created frontend account management
• Implemented profile customization options
• Built secure messaging system

Content Management

• Frontend post builder for tutors
• Comment and interaction system
• Service-specific form generation
• Media management system

Helped establish comprehensive policies for:

• User conduct guidelines
• Payment and refund procedures
• Class cancellation policies
• Student protection measures
• Tutor verification processes
• Platform usage terms
• Privacy policies

Training & Support

• Conducted extensive training sessions with founders
• Created documentation for system management
• Provided tutor onboarding materials
• Developed user guides for all role levels

Project Outcomes

• Successfully launched fully functional educational platform
• Positive feedback from founders, tutors, and students
• Secure and compliant system for minor protection
• Intuitive user interface for all age groups
• Efficient booking and payment processing
• Effective content management system

Technical Achievements

• Multi-role privilege system implementation
• Secure frontend account management
• Integrated booking and payment systems
• Custom post building functionality
• Responsive design across all devices
• Cohesive branding implementation

Business Impact

• Streamlined tutor application process
• Improved student engagement
• Efficient service booking system
• Professional brand presentation
• Secure platform for all users
• Scalable content management solution

This project demonstrates my ability to handle complex multi-user systems while maintaining security, usability, and visual appeal. The solution successfully bridges the gap between educational needs and technical requirements while ensuring a safe environment for all users.